Last evening I had the pleasure of hosting the call for the Persuasion Institute. The topic was "The Law of Expectation". Here's a snippet of that conversation:
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The Law of Expectations, or as I like to call it: “The Law of the Self Fulfilling Prophecy”.
Let’s first take a look at the word, expectation and what it means.
The dictionary defines it as:
“A strong belief that something will happen in the future”
or in the case of Persuasion,
“A belief that someone will or should achieve something”
Expectations have a powerful impact on the people we know and trust, especially on perfect strangers. People who know us already, know what kind of people we are, and how we act by our deeds, perfect strangers - only have the initial meeting to guide their assumptions.
So if we act and speak with purpose, we get the response that would be given such a person.
If we act or speak with weakness or doubt, then they automatically assume that we are unsure of ourselves.
So it’s in our best interest to monitor what we say, and how we say it, because it has a direct correlation on the outcome of our conversation.
I know that when I have a conversation with someone, I treat them with respect and sincerity, and receive it back. No matter what happens, I keep up this type of dialog. Sometimes when you deal with others, they may throw you a curve or two just to see what you’re made of.
When you stick with your sense of integrity, they will understand, in a very short time, that you command respect.
I show a sense of belief in people that I talk with.
I might say “You seem like a smart guy, I’d like to get your opinion on something”. Now when I use this phrase, the person thinks “hey, this guy respects my opinion” and will deliver a fair and honest answer back to you.
When you show expectation in someone’s ability, they get an air of confidence about them.
It’s funny, sometimes they may not believe it themselves, or have forgotten it, they recognize that you see it in them, and tend to act with more confidence. The action is expected.
When the expectations are not met, you can see anger, disappointment, or dissatisfaction.
We communicate our expectations in various ways. Thru our language using voice inflection, the pacing of our speech, and/or body our language.
Think of the great speakers, they command attention this way.
Ronald Reagan was known as the great communicator. Just by the tone of his voice and pace of his words, he made people listen. President Clinton was the same way.
Listen to the broadcasters on ESPN. Their pacing and inflection, dramatizes the action.
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The Persuasion Institute holds seminars all around the country (and the world). I would like to put together some of these 3 day seminars in your area. This training is a valuable tool not only in business but in life.
If you would like to know more about the Persuasion Institute, email me:
davepyke@mac.com
And I'll provide you some great information.
As always,
Dave Pyke - Your Goal Keeper!
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